Policies

No Refund Policy:

Thank you for choosing our establishment for your treatments and services. We strive to provide the highest quality of care and satisfaction to all our valued clients. In order to maintain the integrity of our business, we have implemented the following no refund policy:

1. All payments made for treatments and services are non-refundable. Once a payment has been made, it cannot be refunded, regardless of the circumstances.

2. We understand that unforeseen circumstances may arise that prevent you from attending your scheduled appointment. However, we kindly request that you provide us with at least 24 hours' notice of any cancellations or rescheduling requests. Failure to do so may result in the forfeiture of your payment.

3. In the event of a cancellation or rescheduling request made with at least 24 hours' notice, we will do our best to accommodate your needs and find a suitable alternative appointment time. However, please note that rescheduling is subject to availability.

4. If, for any reason, we are unable to provide the agreed-upon treatment or service, we will offer you the option to reschedule or provide an alternative service of equal value. In such cases, no refunds will be issued.

5. We take pride in our commitment to customer satisfaction. If you have any concerns or issues regarding your treatment or service, please bring them to our attention immediately. We will make every effort to address and resolve the matter to your satisfaction.

By engaging in our treatments and services, you acknowledge and accept our no refund policy. We appreciate your understanding and cooperation. If you have any questions, please feel free to contact our customer service team. 

 

Salon Privacy Policy:

At our salon, we are committed to protecting the privacy and confidentiality of our clients. This privacy policy outlines how we collect, use, and safeguard your personal information. By visiting our salon or using our services, you consent to the practices described in this policy.

1. Collection of Personal Information:
- We may collect personal information, including but not limited to, your name, contact details, and appointment preferences when you book a service or visit our salon.
- We may also collect information about your preferences, allergies, or medical conditions that are relevant to the services we provide.
- We collect personal information directly from you or through our online booking system.

2. Use of Personal Information:
- We use personal information to schedule appointments, provide requested services, and communicate with you regarding your appointments or any changes.
- We may also use your personal information to send you promotional offers, updates, or other relevant information about our salon, but only if you have given us your consent to do so.
- Your personal information will not be shared with third parties for marketing purposes without your explicit consent.

3. Protection of Personal Information:
- We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Our staff is trained to handle personal information responsibly and to maintain strict confidentiality.

4. Retention of Personal Information:
- We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
- After the retention period, we will securely dispose of or anonymize your personal information.

5. Access:
and Correction - You have the right to access, correct, or update your personal information. If you would like to do so, please contact us using the contact details provided below.

6. Changes to the Privacy Policy:
- We reserve the right to modify or update this privacy policy at any time. Any material changes will be communicated to you through a notice posted on our website or by other means.

If you have any questions or concerns regarding our privacy policy or the handling of your personal information, please contact us using the following contact details:

The Hair and Beauty Corner
248 Mauldeth Road, West Manchester, Greater Manchester, Manchester, M20 1BE
0161 222 3451
thehairandbeautycorner@outlook.com

We appreciate your trust in our salon and will continue to make every effort to protect your privacy and provide you with exceptional service.

 

Shipping Policies:

Thank you for choosing to shop with us. We want to ensure a smooth and pleasant shopping experience for you, which is why we have outlined our shipping policies below.

1. Shipping Methods and Timeframes:
- We offer various shipping methods, including standard shipping, express shipping, and international shipping, depending on your location and preferences.
- The estimated delivery timeframes for each shipping method will be provided during the checkout process. Please note that these timeframes are estimates and may vary due to factors beyond our control, such as weather conditions or customs delays for international shipments.

2. Order Processing:
- We strive to process and ship all orders promptly. Orders are typically processed within [X] business days after payment confirmation.
- If there are any issues or delays with your order, our customer service team will reach out to you to provide updates and assistance.

3. Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed during the checkout process before you make a payment.
- For certain promotions or special offers, we may offer free shipping. Details of such offers will be clearly communicated on our website or through our marketing channels.

4. Tracking and Delivery:
- Once your order has been shipped, we will provide you with a tracking number via email or SMS (if available). You can use this tracking number to monitor the progress of your shipment.
- It is your responsibility to ensure that someone is available to receive the package at the provided shipping address. If delivery attempts are unsuccessful, the courier may leave a notice or attempt redelivery according to their policies.

5. International Shipping:
- For international shipments, please note that customs duties, taxes, or import fees may be applied by your local customs authority. These charges are the customer's responsibility and will vary depending on the destination country's regulations.
- We are not responsible for any customs delays or additional charges incurred during the import process.

6. Shipping Address:
- It is essential to provide accurate and complete shipping information during the checkout process. We are not responsible for any delays or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.

If you have any questions or concerns regarding our shipping policies, please contact our customer service team for assistance. We appreciate your business and will make every effort to ensure your order arrives in a timely manner and in good condition.

 

Terms of Service Agreement

Last Updated: 21/09/23

Welcome to www.thehairandbeautycorner.co.uk, operated by The Hair and Beauty Corner. By accessing or using this Website, you agree to comply with and be bound by these Terms of Service (the "Terms"). If you do not agree with these Terms, please do not use the Website.

1. Acceptance of Terms

By accessing or using the Website, you agree to these Terms and any future modifications that we may make. You are responsible for regularly reviewing these Terms for updates or changes.

2. Use of the Website

2.1. User Accounts: If the Website offers user account functionality, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2. Prohibited Activities: You agree not to:

• Use the Website for any unlawful purpose.
• Impersonate another person or entity.
• Transmit viruses or any other harmful code.
• Attempt to gain unauthorised access to our systems or user accounts.

3. Privacy

Your use of the Website is also governed by our Privacy Policy, which is available on this page. Please review the Privacy Policy to understand our practices regarding the collection and use of your personal information.

4. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is protected by intellectual property laws. You may not reproduce, distribute, or display any content from the Website without our prior written consent.

5. Disclaimers

5.1. No Warranty: The Website is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

5.2. Limitation of Liability: We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website.

6. Termination

We reserve the right to terminate or suspend your access to the Website at our discretion, without notice, for any reason, including if we believe you have violated these Terms.

 

7. Contact Information

If you have any questions or concerns about these Terms, you can contact us at 0161 222 3451.